Dental Office Time Management and Patient Care Series: Patient Packets

Not long ago I went to a car dealership. Before leaving I picked up a beautiful full color, information clad brochure that looked expensive. Very nice and informative. Another day I took my dog to the veterinarian.  During the visit the technician entered information into the patient record and after the doctor finished I was … Continue reading Dental Office Time Management and Patient Care Series: Patient Packets

Caring for Special Needs Patients and their Families: The Examination and After Care

In our practices we all encounter special needs patients and their families. Many dentists excel in managing the challenges present in caring for special needs patients, but what about their families? This is the second installment (if you missed it, read Part 1 here) of a few tips I have learned in more than thirty years of … Continue reading Caring for Special Needs Patients and their Families: The Examination and After Care

Caring for Special Needs Patients and their Families: Before the Appointment and Arrival to the Office

In our practices we all encounter special needs patients.  Patients presenting with MS, ALS, CP, Alzheimer, Parkinson's or other conditions are challenging and many dentists excel in managing them and providing quality care. But what about the special needs patient’s family?  Do we always remember to care for them also?  We should.  Families of special needs patients are … Continue reading Caring for Special Needs Patients and their Families: Before the Appointment and Arrival to the Office

Dental Office Time Management and Patient Care Series: Automatic treatment planning!

Imagine that you want to fly to L.A.:  You open your smartphone and click “fly to L.A.”  The app notes your location, driving time to the airport, provides flight options, accesses your award mileage program, rents a car, reserves your favorite hotel and makes dinner reservations in L.A. The software knows your preferences for traveling times, price … Continue reading Dental Office Time Management and Patient Care Series: Automatic treatment planning!

Pitfalls of Patient Registration Options: Paper, PDF and Online Portal

The first step for every dental office in treating their patients is the registration process. This is one activity that every single office must do, and doing it well is important for the patient, the practice, and the dentist. There are a number of different methods that people use to register patients, and some are … Continue reading Pitfalls of Patient Registration Options: Paper, PDF and Online Portal

Dental Office Time Management and Patient Care Series: Ultra Fast Periodontal Charting

Let’s just admit that periodontal charting is not the most fun thing to do. Here’s a short list of why: It soaks up valuable clinical time It is done as much for legal reasons as clinical reasons The clinical use of the data is limited Many clinicians only chart pocket depth (PD).  But, unless one notes both … Continue reading Dental Office Time Management and Patient Care Series: Ultra Fast Periodontal Charting

Journal of Dental Education Software Review: Dental Symphony

Dental Symphony was reviewed in the February 2014 edition of the Journal of Dental Education (JDE). We are pleased that they found Dental Symphony to be “an innovative program that can enhance the experience of patients and dentists in the private practice setting”. ePatient was found to be  “easy to use and very helpful for patients who … Continue reading Journal of Dental Education Software Review: Dental Symphony